If you’re running low on credit for your STC sim card and cannot top-up immediately, do not stress. STC (Saudi Telecom Company) offers a way out.
You can borrow some credit or get an emergency balance by sending a quick text or entering a special code.
This guide will help you figure out what to do if you are having trouble with your balance.
Also Read: Easy Ways to Check Your STC Balance
Methods to Borrow Load in STC
If you are an STC (Saudi Telecom Company) customer and need to borrow credit, there are two easy methods:
Automated Message for STC Loan Credit
If you are low on balance, STC might send you a message from 808808. You can reply with the code “1” to receive a 5 Riyal advance credit. A fee of 1 Riyal will be charged for this service upon your next recharge.
Here is how to get an emergency loan from STC:
- When you do not have much money left on your phone, STC will text you from 808808.
- If you get this text, just send back a ‘1’ to say yes.
- Then, STC will add 5 riyals to your phone.
- You will get another text to let you know it is done.
- To see how much emergency money you have, press *166# on your phone.
NOTE:
- When you add more money to your phone, Sawa will take back 5 riyals for the borrowed credit.
- You will also be charged a 1 riyal service fee the next time you top up.
- To get the STC emergency credit, your balance should be almost zero.
- The offer to get the loan by message is good for 24 hours after you get the text.
- Use the 5 riyals within 90 days, or you will lose it.
- This emergency credit is just for people with prepaid plans.
- If something goes wrong, call 900 for help from Sawa’s support team.
Also Read: STC SAWA Prepaid Internet Packages KSA 2024 (Updated February)
Manually Borrow STC Advance Balance
If you did not get a message, you can still request an advance balance manually. Simply send an SMS with the code “1” to 808808. You will receive a 5 Riyal credit, which you must use within 90 days.
To request an advance balance from STC, follow these simple steps:
- Open SMS App: Go to your phone’s messaging app.
- Compose Message: Type in the text ‘STC advance balance code 1’.
- Send to 808808: Send this message to the number 808808.
Once you have done this, STC will process your request for an emergency balance. If you need further assistance, do not hesitate to reach out to STC customer support.
Using STC Extra Credit
After you get the extra credit from STC, you can spend it on different things like making phone calls, getting special deals, or adding data for the internet.
Because you only get 5 riyals for the emergency credit, it’s smart to use it carefully. Remember to add more money to your account quickly so you can keep using your phone without any breaks.
Also Read: How to Check Your STC Data Balance in KSA
Conclusion
STC understands how important it is to keep in touch, even if your phone credit is almost gone.
They make it easy for you by sending you a text or letting you send a special code yourself.
So, when your credit is low, just remember these simple steps to borrow some from STC. This way, you can keep talking to the people you care about.
People Also Ask
What is an STC Loan?
An STC Loan is a small amount of credit that STC gives you when you’re out of balance. It helps you keep using your phone for calls or the internet until you can recharge.
How do I get an STC Loan?
You can get an STC Loan by sending a text with ‘1’ to 808808, or STC might send you a message when you’re low on credit, and you can reply with ‘1’ to get the loan.
How much credit do I get with an STC Loan?
You get 5 riyals of credit to use for calls, internet, or other services.
Do I have to pay extra for the STC Loan?
Yes, when you recharge next time, STC will take back the 5 riyals plus a 1 riyal service fee.
How long do I have to use the STC Loan credit?
You have 90 days to use the credit before it expires.
Can anyone get an STC Loan?
No, only prepaid customers with almost zero balance can get an STC Loan.